How to register for a free Ustream Account

Ustream accounts are free and there is never a charge to broadcast or view Ustream Broadcasts.

To sign up for an account simply visit: http://www.ustream.tv/login-signup and provide the required information.

Important Tip: Provide a valid email address.

One you have submitted the requested information at http://www.ustream.tv/login-signup you should receive a Verification Code by email to confirm your email address is valid. Without this code you will not be able to complete registration. For more information please see How to resolve problems with Ustream Verification Code

Username and Email Limitations:

Once a Ustream username has been created, it may not be modified. If you choose to delete your username, the same lettering cannot be used for a new account, even if the capitalization is different. So please choose your username carefully.

Only one Ustream username may be created per e-mail address.

How to resolve problems with Ustream Verification Code

Upon registering for a free Ustream account you should receive a Verification Code by email to confirm your email address is valid. Without this code you will not be able to complete registration.

Here's some common problems with Verification Codes and how to resolve them:

  • Verification Codes Are Only Valid For 24 Hours.

    If you registered longer than 24 hours ago, you'll need to request a new one. You can do this by visiting http://www.ustream.tv/forgot-password. Enter your username or e-mail address and the password verification code email will be sent to you. If you do not receive that e-mail, please make sure to check all of your spam and bulk folders.

  • Never Received Verification Code E-mail?

    If you do not receive the Verification Code e-mail, be sure to check your spam and bulk folders in the e-mail account used to register your account with Ustream. If you do not see any e-mail, your username is most likely associated with a different e-mail address. If you received multiple Verification Codes, use the most recent one.

  • If Verification Code does not work:

    • Try clearing your cache and cookies.
    • Please note that you must use the code within 24 hours of receipt.
    • Verification Codes are case-sensitive.
    • Hitting "Enter" more than once to submit your code will disrupt the process

If the issue persists, please submit a Support Ticket for assistance. For quick resolution be sure to include all of the following information even though some of it might seem irrelevant:

  • Your Ustream username
  • The date and time that you requested the Verification Code
  • The date and time that you used the Verification Code
  • Your State and Country
  • The web browser and version you use
  • If and what international keyboard you use
  • Are you using WiFi or Lan?
  • Are you using Mac or PC?

How to reuse an email address

Since an email address can be associated with only one Ustream account at a time we'll show you how to disassociate your email address from your current Ustream account so it can be used to register a new Ustream account.

Follow the following instructions to disassociate your e-mail address from the first account in the Account Settings. Once completed, you may register a new Ustream account with that same email address.

  1. Login to your account at Ustream.tv
  2. Click your username in the top right corner to bring you to your user dashboard or go to http://www.ustream.tv/dashboard.
  3. Click Account Settings in the navigation in the left hand column.
  4. Change your email address.
  5. Click Save.