Admins contact form:

Email Ustream Chat Admins and Ustream Chat Moderators about Chat issues:

Use the form below to report harassment via chat, chat security issues or other serious chat related issues that absolutely need a Chat Admin's or Moderator's attention. For chat emergences please use the Emergency !911 Command. To report improper Video Content please use the Flag button on the Broadcast's page -- not this form.

Please take a moment to CAPTURE SCREEN SHOTS which clearly show the abuse or harassment and username(s). Text logs are not acceptable as documentation. Once your report is received and reviewed, we'll reply and let you know where to send your screen shots.

Include your Ustream user name, your Broadcast URL, and state as much information as possible about the issue you are encountering below. Please also mention if you captured screen shots (or not.)

But, please do not send personal information, account information, passwords, product keys, or serial keys. For help with those types of things, please see our contact page and choose either Ustream Billing and Pro Product Support or Ustream Account Creation/Login Problems Support.

When to expect a reply

We read each and every email received and typically reply within 72 hours but please allow extra time around US holidays. We're sorry, we cannot guarantee a response. Please do not use multiple departments/forms as it'll only slow our response.


Warning: Need Tech Support? This is the WRONG form!

For the quickest service in regards to any type of technical support request please see our contact page and choose the most appropriate Support department.

Using this form for tech support requests will significantly delay our response.

Warning: Improper Video Content? This is the WRONG form!

For the quickest service in regards to any type of improper video content please use the Flag button on the Broadcast page.

Children under 13 prohibited.

You must be at least 13 years old to use this form or submit any information. If you are not over 13, please have your parent or guardian review and submit the form for you.

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