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Permanent IP ban by Ustream-Bot?

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Permanent IP ban by Ustream-Bot?

Postby georgerapp » Wed Jun 06, 2012 9:49 pm

[Post removed as it contained personal and identifiable information.]
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Re: Permanent IP ban by Ustream-Bot?

Postby usrbingeek » Wed Jun 06, 2012 11:04 pm

The bot does not set permanent bans and bans like that are limited to a max of 15 minutes.

I'll check out that other IP as he didn't provide it with his appeal and post as soon as I have more information but I suspect it's an IRC client issue and not a ban. Pidgin's IRC support is notoriously unreliable and problematic.
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Re: Permanent IP ban by Ustream-Bot?

Postby usrbingeek » Thu Jun 07, 2012 12:09 am

I can confirm that he is not and never was server banned. Just that 15 minute channel ban. I would suggest he try another IRC client or just use the Flash chat that he is able to connect with.

If he needs further assistance connecting with other IRC clients, he's welcome to start a new thread here and we'll be happy to assist.
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Re: Permanent IP ban by Ustream-Bot?

Postby georgerapp » Wed Jun 13, 2012 11:08 pm

Steve -

Thanks for looking into the issue for me! Sorry I didn't get back to this thread sooner, but I had a family member hospitalized and haven't been online much.

Just curious about what I shouldn't post in the forums / what constitutes personal or identifiable information. I'm assuming the dev-XXXXXXXX.internet.service.provider.com information was the problem?
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Re: Permanent IP ban by Ustream-Bot?

Postby usrbingeek » Wed Jun 13, 2012 11:45 pm

That is ok, but if I remember correctly you might have also included his dorm's or college's raw IP which he must have given you.

Best wishes to your family member and you. That's never easy.
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