Please report any bugs you encounter on Ustream or Ustream-Helpers.com.
In order to provide faster response, please give us as much detailed information about your issue, your operating system and version, Flash Player version, etc. Please include your Ustream username and a link to your broadcast. Please explain the problem in detail and the steps it takes to reproduce, and any other information that could help us resolve your issue.
So here's my problem. When I go to http://deep13.us/synth
the stream instantly freezes and a lime-green play icon appears. I click on that and a new tab opens with the stream but no chat window. Any ideas?
Ustream name Scout_Finch
- Posts: 1
- Joined: Tue Mar 04, 2014 7:54 pm
- Location: Japan
- VP of Marketing
- Posts: 10100
- Joined: Fri Aug 27, 2004 12:01 am
- Location: Mountain View, CA
While they're using Ustream to Broadcast, that site doesn't appear to be using Ustream's chat.
The problem appears to be caused by the third-party scripts and/or third-party chat they're using. Please contact deep13's site admin for assistance with this issue.
- Posts: 227
- Joined: Sun Jul 03, 2011 10:32 pm
- Location: Burlington, VT
Return to Report a problem
Who is online
Users browsing this forum: No registered users and 1 guest