Producer 5 not showing video from source
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In order to provide faster response, please give us as much detailed information about your issue, your operating system and version, Flash Player version, etc. Please include your Ustream username and a link to your broadcast. Please explain the problem in detail and the steps it takes to reproduce, and any other information that could help us resolve your issue.
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Producer 5 not showing video from sourceinstalled it on 4 window 7 PCs but fails to display video on two systems. Cameras are working fine in FMLE.
Any ideas what might be causing the problem? Thanks, Jerry
Re: Producer 5 not showing video from sourceHi Jerry,
Typically these type of problems is due to the incorrect video setting somewhere within the line between the cameras and producer (or in producer itself.) You'll need to check and see what resolutions the cameras output their video at (e.g. 1080i60p) and make sure that same resolution is set in your camera capture software/input drivers and in Producer's Source settings. If you're using Blackmagic Intensity series box or card with Ustream Producer, how to connect and configure everything: https://ustream.zendesk.com/entries/223 ... m-Producer If you're still having trouble please reply with the make and model of all cameras, how you're connecting them to the computer, all makes and models of input or conversion boxes and/or software you're using. The more information you can provide, the more quickly we can find and isolate the issue. ![]() All my best,
Steve / usrbingeek Admin Follow me on twitter My Amazon.com Wishlist Opinions expressed are my own. Since your questions may also be of benefit to others please post them to the board in place of a PM.
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